Refund policy

  • Return Window: Returns are accepted within days of the original purchase/delivery date.
  • Condition: Items must be unused, in original packaging, and in the same condition as received.
  • Non-Returnable Items: Gift cards, personalized items, and health/personal care items are excluded.
  • Process: Email [Email Address] to initiate a return, providing the order number and reason.
  • Shipping: Customers are responsible for return shipping costs unless the item is defective or wrongly shipped.
  • Refunds: Once inspected, refunds are credited back to the original method of payment, typically within days.